How to ditch your dud PM with Jo Natoli – BONUS SERIES Ep. 36

In this episode of the Geared for Growth podcast, Mike catches up with Jo Natoli, property management specialist and founder of The Rental Specialist, to find out how you can make sure your property manager is the right one for you and what to do if you’re not getting the most out of their service.

With over twenty years in the property industry, Jo knows what she’s talking about when it comes to managing property. Drawing on her background in property development, and as an avid investor herself, Jo Is passionate about providing the best outcomes for her clients through active and insightful management services.

Property management is often seen as a passive activity, with some owners tending to adopt a set and forget strategy once the acquisition is complete. Jo believes there is so much more value that a good Property Manager should be offering, beyond the standard processes of rent collection and annual inspections.

In this episode, Jo shares with Mike the myriad of activities that, when done well, differentiate a good Property Manager from a dud. They talk through topics such as depreciation schedules, transferring an asset from a principle place of residence to an investment property, valuations and capital gains.

From a very practical perspective, Jo explains how to spot an underperforming property manager and what to do about it. If you’re looking to make the most out of your investment at every stage of the property cycle, you won’t want to miss this conversation.

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Mike catches up with Jo Natoli, property management specialist and founder of The Rental Specialist, to find out how you can make sure your property manager is the right one for you and what to do if you’re not getting the most out of their service.

In this episode, Jo shares with Mike the myriad of activities that, when done well, differentiate a good Property Manager from a dud. They talk through topics such as depreciation schedules, transferring an asset from a principle place of residence to an investment property, valuations and capital gains.

• How do you know you’ve got a dud PM?
• Getting the fundamentals right
• The most important document in the tenancy piece
• Investment advice your PM should be providing
• The value of lived experience
• The less obvious signs you should ditch your PM
• What should you be asking your potential PM
• Jo’s top tips for engaging the right PM

“You’re right, the fundamentals are critical to the success of property investment but you’re also right in that there is so much more to property management than just the fundamentals.“ Jo 2:58

“What I’m finding as I’m speaking to both owners and property managers, is that a lot of property managers, whilst they might be good at ticking the boxes of property management, so to speak, they don’t actually understand investing and they don’t think like an investor.“ Jo 4:40

“I’ve found that you can have a different type of conversation with an investor when you’re an investor yourself, and it comes from that point of…you’ve been there, done that, you can understand. It’s an empathetic type of advice that you can give.  “ Jo 7:32

“You want to engage somebody that you have personally selected. You want to engage somebody who understands what’s important to you and what your investments outcomes are.“ Jo 15:25

“Property investment isn’t a hand-off passive activity and ..that’s equally applicable to the selection of your property manager.“ Jo 20:7

Links mentioned

https://www.linkedin.com/in/jonatoli/

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